At CREST we understand that court reporting is an integral part of any deposition or court hearing. Our philosophy is that we are all in this process together and therefore CREST approaches every court reporting booking from a team perspective. CREST’s court reporting experience has led to the foundation of a comprehensive structure for the legal community with protocols to deliver the most efficient and reliable scheduling and complete follow-through to provide the highest quality court reporting services.

These years of experience have provided CREST with a wealth of knowledge of how various courts operate and what is expected of the court reporters by the courts and law firms. CREST goes far beyond what is typically expected of court reporting and delivers a comprehensive structure for its clients. CREST has developed unique proprietary business practices that streamline the duties of its court reporters to deliver the most efficient and reliable scheduling for the highest quality court reporting services.

CREST has taken their experience and integrated a wide range of processes, such as the Platinum Program, that streamline everything from the booking of court reporters, reconfirming with the booking client the services required, confirming with each court the status of internal variables, the knowledge of how each court operates and in most cases what each judge requires, regular tracking and follow up with the booking client and reconfirming any special requests, such as equipment, or other requests are taken care of. If rescheduling is required, CREST has various backup methods to fulfill the new dates. In addition, these methods will usually satisfy last-minute emergency requests. These processes provide for more certainty of available court reporters and more efficient court reporting that translates to increased accuracy, reduced turnaround times and increased customer satisfaction.